Frequently Asked Questions
What are your hours?
Our laundromat is open from 7:00 a.m. to 9:00 p.m. Last wash is at 8:00 p.m.
Do you have large machines?
Yes, we have 60 pound Speed Queen machines that can wash bulky items like comforters and blankets.
Are you attended?
Yes, we are attended 7:00 a.m. - 8:00 p.m.
Are you a coin or credit card laundromat?
We are both. You can run our machines with coins or card payment. You can also install a payment app onto your phone.
Wash & Fold
What are your wash and fold hours?
You can drop off your laundry any time between 7:00 a.m. and 8:00 p.m.
What products do you use when you wash my clothes?
We use premium detergents like Free & Clear, Downy, Bounce, Clorox, OxiClean and Tide.
Is there a minimum order?
There is a 10 pound minimum for wash and fold orders.
Do you wash my clothes with other clothes?
No. We always keep our customers laundry separate from one another.
What is the turnaround time for wash & fold?
Your clean clothes will be ready for pick up in 24 hours or less.
Pickup & Delivery
When do you offer pickup and delivery?
We offer laundry pickup and delivery Monday, Wednesday and Friday between 9:00 a.m. - 11:00 a.m. and 4:00 p.m. - 6:00 p.m.
What is the turnaround time for pickup and delivery?
You clothes will be returned to you on the next available delivery day.
Is there a minimum order?
Yes, there is a 15 pound minimum order.
Do I need to be home when the driver picks up or delivers my clothes?
No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.
How do I schedule an order online?
It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services.
Can I make a special request on how I want my laundry done?
Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items.
Is there a contract or long term commitment?
No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service.
When I schedule an order, how will I be billed?
We ask for your credit card or debit card when you place the order. You card will not be charged until your order has been weighed and completed.
What do I put my laundry in?
Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.
Can I have contactless pickup?
Absolutely. Our driver will text you when they are on their way. You can leave your laundry on the front porch for the driver to pickup.
Can I put my pickups on hold while I'm on vacation?
Yes. You can suspend your pickup until you return from your vacation.